ProDock & Stone Pro TB4
No separate driver installation is required. Both the ProDock and Stone Pro TB4 are built on Intel's Thunderbolt reference design, which means they receive ongoing support and updates automatically through your computer's regular operating system updates, whether you're on Windows or macOS.
Simply keep your operating system up to date and your docking station will remain fully compatible and performing at its best.
Both the ProDock and Stone Pro TB4 support up to two external displays when connected to a compatible laptop.
MacBook display support:
• MacBooks with M3, M4, or M1-M4 Pro/Max chips, support up to two external displays.
• MacBooks with the base M1 or M2 chip, limited by Apple to one external display only. The docking station will also be limited to a single display in these cases.
Windows laptops:
The number of supported displays can vary by manufacturer and graphics capability. Check your laptop's specifications to confirm multi-display support before purchasing.
The ProDock and Stone Pro TB4 don't include HDMI or DP ports by design. Omitting them allows for more USB4/Thunderbolt 4 ports and ensures compatibility with modern displays and future-proofed connectivity standards.
To connect an HDMI or DisplayPort monitor, use a compatible USB-C to HDMI or USB-C to DisplayPort cable. These cables are available on the Brydge accessories page.
For MacBook, follow these steps:
1. Open the Apple menu > System Settings.
2. Click Sound, then select Output.
3. Under Type, select USB.
If the problem persists after changing this setting, unplug all cables from the dock and shut down or restart your MacBook. After one minute, reconnect the cables and dock your MacBook again.
4. Open the Apple menu > System Settings, then click Network.
5. Make sure the docking station is listed at the top of the network connections list and remove any unused connections.
6. Renew your DHCP lease and restart your MacBook.
If the problem persists, unplug all cables from the dock and shut down or restart your MacBook. After one minute, reconnect the cables and dock your MacBook again.
Yes. Both the Apple Pro Display XDR (6K resolution) and the Apple Studio Display (5K resolution) are fully supported, with up to two displays connected simultaneously.
Note: Support for resolutions above dual 4K at 60Hz requires monitors with DSC (Display Stream Compression) support. Check with your display manufacturer to confirm your model supports DSC when connected to an Apple MacBook.
ProDock only
macOS updates can reset the Allow Accessories to Connect setting back to its default of Always Ask. If your dock is not detected after an update, follow these steps:
7. Open the Apple menu > System Settings.
8. Select Privacy & Security.
9. Scroll down to Allow accessories to connect and set the option to Always.
Tip: Bookmark this setting it is the most common cause of ProDock connectivity issues after a macOS update.
First, confirm your MacBook is set to allow the dock to connect:
10. Open the Apple menu > System Settings.
11. Select Privacy & Security.
12. Scroll down to Allow accessories to connect and set the option to Always.
If displays are still not showing:
Note: A MacBook cannot output to an external display in clamshell mode (lid closed) unless a mouse and keyboard are connected. Connect them via Bluetooth or plug them directly into the ProDock before closing the lid.
Certain non-Apple displays connected via a Thunderbolt cable may occasionally fail to send a wake signal to your MacBook when connected through a docking station.
If this happens, switch to a USB-C to HDMI or USB-C to DisplayPort cable to connect your display instead. This resolves the issue in most cases.
MAX 11.0 & MAX 13.0 Support & FAQ
Setup & Pairing
Instant-On™ means your keyboard reconnects to your iPad the moment you wake it no buttons, no pairing menus, no waiting.
Once paired, the keyboard stays connected for up to 4 hours before entering sleep mode, without any meaningful impact on battery life.
To wake both your iPad and keyboard, tap the trackpad or press any key.
Power on/off
1. Slide the power switch to the ON position, all lights turn on briefly to confirm the keyboard is powered on.
2. To turn off, slide the power switch to the OFF position.
Pair via Bluetooth
3. Press and hold the pairing key for 3 seconds - the LED flashes blue.
4. On your iPad: Settings → Bluetooth → select Brydge MAX 11.0 or Brydge MAX 13.0.
5. When pairing is successful, the blue LED turns off. Your keyboard and trackpad are ready.
Note: AssistiveTouch must be off for trackpad gestures to work. Go to: Settings → Accessibility → Touch → AssistiveTouch → OFF
A full re-pair clears most connection issues:
6. On your iPad, go to Settings → Bluetooth and remove the Brydge keyboard from the device list.
7. Turn the keyboard off using the power switch.
8. Restart your iPad.
9. Turn the keyboard back on and re-pair via Bluetooth settings.
If the problem persists, perform a full network reset:
10. Go to Settings → General → Reset → Reset Network Settings.
11. Set up your Bluetooth pairings again.
Use this keyboard shortcut anywhere you can type:
Ctrl + Cmd + Space
Or configure the Globe key to open it directly:
12. Go to Settings → General → Keyboard → Hardware Keyboard.
13. Enable Press Globe for Emoji.
Battery& Charging
Your keyboard charges via USB-C. Connect any standard USB-C cable to the port on the keyboard and a power source. Charging time is under 4 hours from empty.
Note: The USB-C port is for charging the keyboard only, it does not support passthrough charging to your iPad.
• The battery light glows red while charging or when battery is low.
• The light turns green when fully charged.
• Backlit keys are temporarily disabled below 15% battery to conserve power.
Tip: For optimal performance, charge your keyboard when the battery drops below 30%.
Check battery level using the Batteries widget on your iPad:
14. Touch and hold an empty area of your Home Screen until icons wiggle.
15. Tap the + icon, search for Batteries, choose a widget size, and tap Add Widget.
The widget shows your keyboard's battery percentage alongside your iPad and other connected devices.
• Before storing for several weeks or longer, ensure the keyboard is fully charged.
• If storing long term, top up the charge every few months.
• Avoid leaving the keyboard in high-temperature environments such as inside a car on a hot day.
• Prolonged deep discharge over time may reduce overall battery capacity.
Trackpad
Yes, there are two ways to disable the trackpad on the MAX 11.0 and MAX 13.0.
Option 1: Keyboard shortcut (fastest):
Fn + Space
Press again to re-enable.
Option 2: iPadOS Settings:
16. Settings → Accessibility → Touch → AssistiveTouch → ON
17. Tap Devices, select your Brydge keyboard, and toggle Trackpad OFF.
Tip: Resting your palms slightly higher on the keyboard frame also prevents accidental trackpad contact during long typing sessions.
Yes, press Fn + Space to disable the trackpad instantly. Press again to re-enable. This shortcut is unique to the MAX 11.0 and MAX 13.0 and is not available on the Air MAX+ or 10.9 MAX+.
• One finger tap - click and select
• Two finger tap - right-click / context menu
• Two finger swipe up/down - scroll up or down
• Two finger swipe left/right - scroll left or right
• Two finger swipe right - open Today View
• Two finger swipe down - open Search
• Three finger swipe left/right - switch between open apps
• Three finger swipe up (hold) - open App Switcher
• Pinch open/closed - zoom in or out
• One finger to bottom edge - go Home
• One finger to top right corner - open Control Centre
• Tap or key press - wake iPad and keyboard
No update is needed. The MAX 11.0 and MAX 13.0 come pre-equipped with the latest firmware - no app or software required.
Note: The Brydge Connect app is no longer available. It was used to update older Pro+ keyboards only and is not required for any current MAX product.
• Copy - Cmd + C
• Paste - Cmd + V
• Cut - Cmd + X
• Undo - Cmd + Z
• Underline - Cmd + U
• Italic - Cmd + I
• Home Screen - Cmd + H
• Switch App - Cmd + Tab
• Show Dock - Cmd + Option + D
• Search - Cmd + Space
• Emoji selector - Ctrl + Cmd + Space
• Disable trackpad - Fn + Space
• Page Up - Fn + Arrow Up
• Page Down - Fn + Arrow Down
• Back / Home - Fn + Arrow Left
• Forward / End - Fn + Arrow Right
• Switch language - Globe key
Air MAX+ & 10.9 MAX+ Support & FAQ
Setup & Pairing
Power on/off
1. Press the power key for one second — the LED flashes green to confirm the keyboard is on.
2. To turn off, hold the power key for three seconds until the LED flashes red.
Pair via Bluetooth
3. Hold the Bluetooth key for 3 seconds, the LED flashes blue.
4. On your iPad: Settings → Bluetooth → select your Brydge keyboard.
5. When paired, the blue LED turns off. Your keyboard and trackpad are now active.
Note: AssistiveTouch must be off for trackpad gestures to work. Go to: Settings → Accessibility → Touch → AssistiveTouch → OFF
With Bluetooth 5.0 and the latest firmware, the Air MAX+ and 10.9 MAX+ reconnect to your iPad almost instantly, reducing the lag you may have experienced with older Bluetooth keyboards.
Once paired, the keyboard stays connected for up to 4 hours before sleeping. To wake both devices, tap the trackpad or press any key.
6. On your iPad, go to Settings → Bluetooth and remove the Brydge keyboard from the device list.
7. Turn the keyboard off.
8. Restart your iPad.
9. Turn the keyboard back on and re-pair via Bluetooth settings.
If the problem persists, reset your iPad network settings:
10. Go to Settings → General → Reset → Reset Network Settings.
11. Set up your Bluetooth pairings again.
Use this keyboard shortcut anywhere you can type:
Ctrl + Cmd + Space
Or configure the Globe key:
12. Go to Settings → General → Keyboard → Hardware Keyboard.
13. Enable Press Globe for Emoji.
Battery& Charging
Your keyboard charges via USB-C. Connect any standard USB-C cable to the charging port and a power source.
Note: The USB-C port is for charging the keyboard only, it does not support passthrough charging to your iPad.
• A solid red LED indicates the keyboard is charging.
• The LED turns off when fully charged.
• Backlit keys are temporarily disabled below 15% battery to conserve power.
Battery life: up to 3 months at 2 hours use per day without backlight, or up to 40 hours with consistent backlight use.
14. Touch and hold an empty area of your Home Screen until icons wiggle.
15. Tap the + icon, search for Batteries, choose a size, and tap Add Widget.
The widget shows your keyboard's battery percentage alongside your iPad and other connected devices.
Tip: A worn or faulty cable is the most common cause. Try this first.
16. Try a different USB-C cable and power adapter.
17. Leave the keyboard on charge for at least 30 minutes before pressing the power button again.
If the problem persists after trying a different cable, contact our support team.
Trackpad
There is no dedicated hardware shortcut on the Air MAX+ or 10.9 MAX+ to toggle the trackpad. You can disable it through iPadOS settings:
18. Settings → Accessibility → Touch → AssistiveTouch → ON
19. Tap Devices, select your Brydge keyboard, and toggle Trackpad OFF.
Repeat to re-enable.
Tip: Resting your palms slightly higher on the keyboard frame prevents accidental trackpad contact during long typing sessions.
No. The Air MAX+ and 10.9 MAX+ do not have a dedicated hardware shortcut to toggle the trackpad. The trackpad becomes active automatically when paired. Use iPadOS Settings to disable it — see the question above.
Note: The Fn + Space trackpad shortcut is exclusive to the MAX 11.0 and MAX 13.0 and is not available on these models.
• One finger tap - click and select
• Two finger tap - right-click / context menu
• Two finger swipe up/down - scroll up or down
• Two finger swipe left/right - scroll left or right
• Two finger swipe right - open Today View
• Two finger swipe down - open Search
• Three finger swipe left/right - switch between open apps
• Three finger swipe up (hold) - open App Switcher
• Pinch open/closed - zoom in or out
• One finger to bottom edge - go Home
• One finger to top right corner - open Control Centre
• Tap or key press - wake iPad and keyboard
Note: AssistiveTouch must be off for gestures to work. Go to: Settings → Accessibility → Touch → AssistiveTouch → OFF
No update is needed. The Air MAX+ and 10.9 MAX+ come pre-equipped with the latest firmware, no app or software required.
Note: The Brydge Connect app is no longer available. It was used to update older Pro+ keyboards only and is not required for any current MAX+ product.
• Copy - Cmd + C
• Paste - Cmd + V
• Cut - Cmd + X
• Undo - Cmd + Z
• Underline - Cmd + U
• Italic - Cmd + I
• Home Screen - Cmd + H
• Switch App - Cmd + Tab
• Show Dock - Cmd + Option + D
• Search - Cmd + Space
• Emoji selector - Ctrl + Cmd + Space
• Switch language — Globe key
Note: The Air MAX+ and 10.9 MAX+ do not have the Fn + Space trackpad shortcut. That shortcut is exclusive to the MAX 11.0 and MAX 13.0.
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Reach out to our support team and we will be happy to help.
support@uintaproducts.com
